Question: the print position is incorrect.
1)Check that the Product Delay value set in the Message Parameters menu is correct.
2)Check whether the position of photocell has been moved.
Question: the print size is incorrect
1)Check that the set Character height is correct;
2)Check that the distance from the printhead to the product is correct. Character height increases as the printhead moves further from the product;
3)Check that the correct font is selected in the message;
4)If the message width appears stretched, decrease the Width value set in the Message Parameters menu;
5)If the message width appears compressed, increase the Width value set in the Message Parameters menu.
Question: the print is incomplete
1)Check that the Printed Dots value set in the Message Parameters menu is equal to the maximum number of dots required for a raster(For example, if the printing message is single line with 16 Font or double lines with 7 Font, the smallest value of Printed Dots should be 16);
2)Check the printhead for ink deposit build-up and clean is required;
3)Check that the position of the ink stream in the gutter tube is correct.
Question: the products miss printing.
1)Make sure every product can be sensed correctly by the photocell. Otherwise, change the position of photocell.
2)Check whether the position of product changes when it passes through the photocell so that it is out of range of the photocell.
Question: the products have repeat print.
1)Adjust the induction position of photocell and avoid sensing the area which has chromatic aberration;
2)Adjust the sensitivity of photocell and avoid the influence of chromatic aberration;
3)Use other types of photocell, such as the type of reflecting plate and the type of opposed;
4)Contact Lead Tech for help.
Question: Malfunction of gutter tube
1)Check the gutter tube for ink deposit build-up and clean is required;
2)Ensure that the ink stream enters the gutter tube correctly;